Technology-Enabled Service (TES) Companies are service businesses that can grow rapidly and profitably because they leverage technology to scale their business, instead of labor or significant capital infrastructure.

Technology-enabled Services include:

• Software as Service, On Demand or utility computing solutions
• Outsourced consumer or business services
• Information services
• Service-enabling software and infrastructure

Broad trends are driving the Technology-Enabled Services market

• Accelerating demand for outsourced services by business and consumers, as global competition forces corporations to increasingly outsource what is not core to their success.
• Dramatically lower cost of delivering highly-integrated, network-based services worldwide.
• The success of Salesforce.com, RightNow, Webex and others have demonstrated the value of software as service to customers and investors.
• The proliferation of new digital media and data sources have created opportunities for new information service businesses to collect, analyze and manage information.

Emergence Capital Partners has deep and broad experience launching and building TES companies. Our portfolio of companies contains many examples of TES companies who have leveraged our knowledge and experience.